Properties Technical Manager

About this role

The purpose of the Technical Manager role is to effectively and efficiently manage the Technical Maintenance issues related to a portfolio of properties.

Minimum Requirements

• Qualification in Mechanical or Electrical Engineering or equivalent - (essential).
• Other technical maintenance, compliance OHS certifications - (highly beneficial).
• +5 years’ experience in Technical Property Maintenance role (or similar) with in depth experience in and exposure to: electrical and mechanical technical maintenance including aircon, structural and plumbing maintenance within a shopping centre / office park or complex building environment or similar environment – (essential).
• Ability to travel at short notice as per operational requirements - (essential).
• Provide specialist technical maintenance expertise to ensure the safe, reliable and efficient operation of all buildings and facilities within the assigned property portfolio.
• Diagnose, assess and recommend appropriate solutions for complex technical maintenance issues, including preventative and reactive servicing requirements.
• Ensure all technical maintenance activities are completed within agreed service levels, technical standards and stakeholder expectations.
• Conduct regular site inspections and maintenance monitoring to proactively identify risks, maintenance needs and operational issues.
• Plan, prioritise and manage abnormal maintenance activities through effective identification, scoping and scheduling of work.
• Manage technical maintenance projects from initiation to completion, ensuring delivery within approved timelines, budgets and quality standards.
• Coordinate approvals, escalation processes and stakeholder engagement for complex or high-impact maintenance interventions.
• Monitor progress, quality and acceptance of maintenance work to confirm successful execution and closure.
• Oversee outsourced technical maintenance services where applicable, ensuring contractor performance aligns with contractual obligations, service level agreements and safety requirements.
• Coordinate external vendors and technical specialists for complex maintenance issues to ensure timeous and effective resolution.
• Monitor service delivery, workmanship quality and compliance with agreed technical and operational standards.
• Ensure full compliance with Occupational Health and Safety Act (OHSA) requirements, including fire, hazard and risk controls.
• Implement and execute technical maintenance controls to mitigate operational, safety and compliance risks.
• Ensure all maintenance activities are conducted in line with regulatory, statutory and internal governance requirements.
• Provide technical advice and support to Property Managers and relevant stakeholders to enable informed decision-making.
• Communicate clearly and effectively regarding service interruptions, maintenance plans, risks and resolutions.
• Build constructive working relationships with internal and external stakeholders to support seamless service delivery.
• Knowledge and Skills Ability to travel at short notice as per operational requirements - (essential).
• Job Objectives Technical Property Maintenance & Operational Continuity
• Planned, Abnormal & Project Maintenance Management
• Contractor & Service Provider Oversight
• Compliance, Risk & Health and Safety Control
• Stakeholder Engagement & Service Delivery

Responsibilities

• Provide specialist technical maintenance expertise to ensure the safe, reliable and efficient operation of all buildings and facilities within the assigned property portfolio.
• Diagnose, assess and recommend appropriate solutions for complex technical maintenance issues, including preventative and reactive servicing requirements.
• Ensure all technical maintenance activities are completed within agreed service levels, technical standards and stakeholder expectations.
• Conduct regular site inspections and maintenance monitoring to proactively identify risks, maintenance needs and operational issues.
• Plan, prioritise and manage abnormal maintenance activities through effective identification, scoping and scheduling of work.
• Manage technical maintenance projects from initiation to completion, ensuring delivery within approved timelines, budgets and quality standards.
• Coordinate approvals, escalation processes and stakeholder engagement for complex or high-impact maintenance interventions.
• Monitor progress, quality and acceptance of maintenance work to confirm successful execution and closure.
• Oversee outsourced technical maintenance services where applicable, ensuring contractor performance aligns with contractual obligations, service level agreements and safety requirements.
• Coordinate external vendors and technical specialists for complex maintenance issues to ensure timeous and effective resolution.
• Monitor service delivery, workmanship quality and compliance with agreed technical and operational standards.
• Ensure full compliance with Occupational Health and Safety Act (OHSA) requirements, including fire, hazard and risk controls.
• Implement and execute technical maintenance controls to mitigate operational, safety and compliance risks.
• Ensure all maintenance activities are conducted in line with regulatory, statutory and internal governance requirements.
• Provide technical advice and support to Property Managers and relevant stakeholders to enable informed decision-making.
• Communicate clearly and effectively regarding service interruptions, maintenance plans, risks and resolutions.
• Build constructive working relationships with internal and external stakeholders to support seamless service delivery.
• Technical Property Maintenance & Operational Continuity
• Planned, Abnormal & Project Maintenance Management
• Contractor & Service Provider Oversight
• Compliance, Risk & Health and Safety Control
• Stakeholder Engagement & Service Delivery