Technical Team Leader
Financial Services, Banking
Minimum Requirements
- Strong Leadership Skills
- Kubernetes
- AI would be advantageous
Responsibilities
- We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
- Oversee and manage all technical support request escalated and ensure effective resolution within the Service Level Agreement.
- Analyse and/or identify problems/requirements to determine impact, patterns and trends, best fit alternatives, and best practice solutions.
- Determine the estimated resources and timelines required to deliver the required functionality.
- Assess, identify, and mitigate potential risks within the IT function by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
- Plan and manage performance, skills development, employment equity, talent, and culture of team in order to improve innovation and achieve efficiencies.
