Network Installs Engineer (L2)
Technology, IT Services
Minimum Requirements
- Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
- Takes responsibility for problem resolution and troubleshooting during project lifecycle
- Escalates complex problems to the relevant third parties.
- Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
- Compiles and maintains project administration (Time Capture and feedback to stakeholders)
- Conducts elementary presentations within the customer's organization.
- Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
- Performs any other related task as required.
- Developing fundamental project and administration ability.
- Developing understanding and appreciation of technical design principles and compute layers.
- Ability to develop an understanding of fundamental project and administration processes.
- Display a strong learning orientation.
- Good verbal communication skills.
- Demonstrate a client service orientation.
- Hands-on proactive in approach.
- Moderate level of work experience in technical implementation engineering, specific to Networking technologies.
- 3-6 years experience in a Networking role or environment.
- Moderate level of experience engaging with clients and conducting presentations.
- Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
- Moderate level of experience in diagnosis and troubleshooting.
Responsibilities
- Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
- Takes responsibility for problem resolution and troubleshooting during project lifecycle
- Escalates complex problems to the relevant third parties.
- Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
- Compiles and maintains project administration (Time Capture and feedback to stakeholders)
- Conducts elementary presentations within the customer's organization.
- Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
- Performs any other related task as required.
